Effective Date: 2026-03-17

Thank you for shopping with Healthy Food Suppliers. We are committed to delivering your products quickly and safely across Nepal.

📍 Delivery Coverage

We deliver all over Nepal, including:

• Kathmandu Valley
• Pokhara, Biratnagar, Chitwan, Butwal, and other major cities
• Remote areas (delivery time may vary)

⏱️ Delivery Time

• Inside Kathmandu Valley: 1–2 business days
• Outside Valley: 2–5 business days
• Remote Locations: 3–7 business days

📌 Delivery times may vary due to weather, strikes, or courier delays.

💰 Shipping Charges

• Inside Kathmandu Valley: Condition may apply
• Outside Valley: Condition may apply
• 🚀 We may offer free delivery on selected products or special offers.

📦 Order Processing

• Orders are processed within 24 hours after confirmation
• Orders placed on weekends or holidays will be processed the next working day

💳 Payment Options

We offer:

• Cash on Delivery (COD)Soon this service will be available..
• eSewa / Khalti
• Bank Transfer

📞 Order Tracking

Once your order is shipped, we will contact you via phone or message with delivery updates.

❗ Delivery Issues

If you face any issues such as:

• Delay in delivery
• Wrong address
• Missed delivery

Please contact us immediately for assistance.

📭 Incorrect Address

Customers are responsible for providing correct shipping details. We are not responsible for delays or losses due to incorrect information.

📦 Damaged or Missing Items

If your order arrives damaged or incomplete:

• Contact us within 24 hours
• Provide photo/video proof

We will arrange a replacement or solution as soon as possible.

📞 Contact Us

For any shipping-related queries:

• 📍 Kathmandu, Nepal
• 📧 Email: suppliershealthyfood@gmail.com
• 📱 Phone: +977-9851327128,9801318564